Privacy Policy

1. Introduction

At TailoResumeAI ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered resume generation service.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, including:

• Account Information: Name, email address, username, and password
• Resume Data: Work experience, education, skills, contact information, and other professional details
• Job Information: Job descriptions, company names, and position details you input for resume tailoring
• Profile Information: Optional profile picture and preferences

2.2 Usage Information

We automatically collect certain information about your use of our service:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, time spent on the service, and interaction patterns
• Technical Data: Error logs, performance metrics, and diagnostic information

2.3 Payment Information

Payment transactions are processed by Paddle, our payment processor. We do not store credit card numbers or payment details on our servers. Paddle may share transaction information with us for billing and account management purposes.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: Generate AI-tailored resumes based on your input and job requirements
• Account Management: Create and maintain your user account, process payments, and manage credits
• Service Improvement: Analyze usage patterns to improve our AI algorithms and user experience
• Communication: Send service-related notifications, updates, and customer support responses
• Security: Detect, prevent, and address technical issues and security threats
• Legal Compliance: Comply with applicable laws and regulations

4. AI Processing and Data Usage

4.1 AI Model Training

We use aggregated and anonymized data to improve our AI models. Personal identifying information is removed before any data is used for training purposes.

4.2 Resume Generation

When you generate a resume, we temporarily process your personal and professional information through our AI systems. This data is used solely to create your customized resume and is not stored permanently in our AI training datasets.

5. Information Sharing and Disclosure

We do not sell, rent, or lease your personal information to third parties. We may share your information only in the following circumstances:

5.1 Service Providers

• Supabase: Database hosting and user authentication
• Paddle: Payment processing and subscription management
• OpenAI: AI-powered resume generation
• Vercel: Website hosting and content delivery

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Regular security assessments and vulnerability testing
• Secure Infrastructure: Use of secure cloud providers with industry-standard certifications

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account Data: Retained until account deletion
• Resume History: Retained for account lifetime or until manually deleted
• Usage Logs: Typically retained for 12 months for analytics and security purposes
• Financial Records: Retained as required by applicable tax and accounting laws

8. Your Rights and Choices

8.1 Access and Control

You have the right to:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your account and associated data
• Export your resume data
• Withdraw consent for optional data processing

8.2 Account Deletion

You can delete your account at any time through your dashboard or by contacting support. Upon deletion, we will remove your personal information from our active systems within 30 days.

8.3 Data Portability

You can export your resume data in standard formats through your account dashboard.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will promptly delete it.

11. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze how you use our service
• Provide security features
• Improve service performance

You can control cookies through your browser settings, though this may affect service functionality.

12. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

13. European Privacy Rights (GDPR)

If you are in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to object to processing, restrict processing, and file complaints with supervisory authorities.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. The updated policy will be effective when posted.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Through our in-app support system
• Via the contact form on our website
• By email (address provided in the application)